Privacy policy

Your privacy matters to us at Mode Aussie, and we take it seriously. This Privacy Policy outlines how your personal information is handled when you browse https://modeaussie.com/, place an order, or get in touch with our team. By continuing to use our website, you agree to the practices described below. If you would prefer not to, we kindly ask that you stop using our services.

Who We Are

Company name: Mode Aussie
Address: 29 Maitland Terrace, Seacliff SA 5049, Australia
Email: support@modeaussie.com

Follow @modeaussie for curated looks, styling tips, and a peek behind the scenes.

Data We Collect

When you interact with our website, we may gather the following:

  • Technical details like your IP address, browser type, and time zone
  • Personal information shared during checkout, including your name, email address, phone number, shipping address, and payment details
  • Any information you send us through customer support requests

How We Use Your Data

The information we collect helps us serve you better. We use it to:

  • Process and deliver your orders
  • Respond to questions and provide support
  • Maintain website security and prevent fraudulent activity
  • Tailor your shopping experience to your preferences
  • Send promotional updates or offers only when you have opted in to receive them

Sharing Your Data

We work with a small number of trusted partners to keep our operations running smoothly. Your data may be shared with:

  • Payment service providers
  • Shipping and courier companies
  • Technical and marketing platforms such as Shopify

We will never sell or rent your personal information to third parties.

Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve overall website performance
  • Display content that is relevant to your interests

You can manage or disable cookies through your browser settings. Please note that some features of the website may not function as expected if cookies are turned off.

Your Rights

You are in control of your personal data. You have the right to:

  • Request access to the information we hold about you
  • Ask for corrections or deletion of your data
  • Limit how your data is used
  • Receive a copy of your data in a portable format
  • Withdraw your consent at any time, including unsubscribing from marketing communications

To exercise any of these rights, contact us at support@modeaussie.com.

Children's Privacy

Our services are designed for adults. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that such information has been submitted, it will be deleted without delay.

International Data Transfers

If you are located in Australia, please be aware that your personal information may be processed or stored outside of Australia, including in countries such as the United States, through trusted partners like payment providers, technology platforms, or shipping companies.

We take appropriate steps to ensure your data is handled securely and in line with applicable data protection standards.

Data Security and Retention

We treat your information with care and only retain it for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve any disputes

Updates to This Policy

This Privacy Policy may be revised from time to time. The most current version will always be available on the Mode Aussie website. We encourage you to review it occasionally.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out:

Company name: Mode Aussie
Address: 29 Maitland Terrace, Seacliff SA 5049, Australia
Email: support@modeaussie.com

Follow @modeaussie for curated looks, styling tips, and a peek behind the scenes.

Thank you for choosing Mode Aussie. We are dedicated to keeping your information safe while delivering a smooth and enjoyable shopping experience.